Everything you need to know about riding with Sawari
You can book directly from the Sawari website or app (iOS, Android). Enter your pickup and drop-off locations, select your date and time, choose your vehicle type, and confirm. You can also call us to book by phone: +1 (215) 485-7293 (East Coast) or +1 (650) 619-4529 (West Coast).
Yes. Sawari is a pre-scheduled car service - all rides are booked in advance so we can assign the right driver and vehicle for your trip. This is what sets us apart from on-demand services.
Yes. You can book and pay on behalf of a family member, friend, or colleague using your Sawari account.
Yes. Pre-scheduled rides are available any time of day or night. Fixed nighttime rates apply for late-night and early-morning pickups - shown upfront at booking so there are no surprises.
Sawari uses transparent, fixed pricing. No demand-based surge charges - ever. We have fixed rates for nighttime and airport transfers, all visible upfront before you confirm. The final amount is based on actual distance traveled.
We accept all major credit and debit cards through the app (iOS, Android) or website. Corporate accounts with monthly invoicing are also available for businesses.
Yes. Enter your pickup and drop-off locations on the booking page to see the estimated fare instantly before confirming.
East Coast: PHL (Philadelphia), EWR (Newark), JFK and LGA (New York), IAD (Dulles), BWI (Baltimore).
West Coast: SFO (San Francisco), SJC (San Jose), OAK (Oakland).
Flight tracking is included with every airport ride.
Yes. We monitor your flight in real-time. If your flight is delayed, your driver adjusts the pickup time automatically. No need to call or reschedule. For significant delays, our team will proactively reach out to confirm updated arrangements so your pickup is seamless regardless of schedule changes.
Yes. Your driver meets you at the designated pickup area and helps with luggage. You receive driver details and vehicle information before arrival.
Our fleet includes sedans, SUVs, and vans. Specific models include Tesla Model S, Ford Mustang Mach-E, Cadillac Escalade, Lincoln Navigator, Ford Expedition, Chevy Suburban, and more. All vehicles are professionally maintained and cleaned between rides.
Yes. Tesla and Ford Mustang Mach-E electric vehicles are part of our fleet - available for eco-conscious riders who prefer zero-emission transportation.
Yes. You can choose between sedan, SUV, or van when booking based on your group size and luggage needs. Vehicle options are shown during the booking process.
Yes. You can cancel or modify your booking through the app (iOS, Android) or website. Cancellation fees may apply if cancelled close to pickup time. See our Terms of Use for full details.
We guarantee your pickup. We do not cancel rides due to demand or trip length. In the rare event of an operational issue, we personally call you and arrange an alternative.
Every driver is background-checked, professionally trained, and licensed. We maintain a 4.9/5 rating on Google. All drivers are vetted for professionalism, local knowledge, and safe driving records.
Yes. You receive your driver's name, photo, vehicle details, and contact information before your ride begins.
Contact us immediately. Our team is available to resolve any issue in real-time. Email care@sawari.us or call your regional office: East Coast +1 (215) 485-7293, West Coast +1 (650) 619-4529.
Yes. Book a car and professional driver for 4, 8, or 12 hours. Online booking is currently available in California with transparent per-hour pricing. View hourly packages and rates. For Pennsylvania and other states, call us at +1 (215) 485-7293 and we'll arrange a custom hourly package for you.
Yes. We offer curated group tours in Pennsylvania and California - temple visits, vineyard tours, coastal drives, and more. All-inclusive pricing with pickup and drop-off included. Browse tour packages.
Yes. All Sawari rides are senior-friendly with professional drivers who are happy to assist. In the San Francisco Bay Area, we also run Sawari Seniors - a dedicated program of curated group day trips with small groups of 8 to 12, convenient pickup spots, and an easy pace.